Platinum Personnel owner Sherri Chapman has seen an uptick in business this year.
More companies are hiring and more people are finding work.
Yet, there are more unemployed and the jobless rate is up.
"It's an interesting paradox," said Sherri Chapman, the owner of Platinum Personnel in Kelowna.
"But that's just the way things are right now. We are very busy and we've had great success placing people. So that means businesses are hiring. But there's also a lot of qualified people still out there without jobs and looking, so you have this situation where things are good, but the unemployment rate is up."
It's a case of the jobless feeling confident and amping up their search for a position.
In the interim, that means they are counted as unemployed and the rate spikes.
Figures released by Statistics Canada on Friday show the jobless rate in the Thompson-Okanagan in September was 6.8 per cent, a significant jump from 5.2 per cent in the same month last year.
In Kelowna, last month's unemployment rate was 6.5 per cent, up from 5.4 per cent in September 2012.
As a recruitment and placement firm, Platinum works for and is paid by companies that use its services to find the right worker.
"We have a database of workers that have forwarded their resumes to us, and we've interviewed and checked references and prescreened so we can present them to employers if there's a potential match," said Chapman.
"We'll also advertise job openings to find the right person for a company."
Nationally, the unemployment rate in September was 6.9 per cent, down from 7.1 per cent in August.
Students going back to school and coming out of the workforce was the main reason for the decline.
British Columbia's jobless rate inched up to 6.7 per cent last month from 6.6 per cent in August.
With unemployment rates of 6.5 per cent in Kelowna and 6.8 per cent in the Thompson-Okanagan, the region is similar to Vancouver at 6.9 per cent, Guelph, Ont., at 6.8 and Ottawa at 6.7.
The lowest jobless rates in the country are in Regina with 3.0, Saskatoon 4.4 and Calgary 4.7.
The pockets for highest joblessness are in Trois-Rivieres, Que., with 9.0 per cent, Windsor, Ont., at 9.2 per cent and Saint John, N.B., with 9.7.