Delivery Issues

  • Delivery Issues
  • Finish

If you are experiencing delivery issue or have a concern regarding the delivery of your newspaper, please fill out the below form. Should you need immediate assistance, please call our circulation department at (250) 763-4000 from 6:30 am to 10 am Monday to Saturday. Missed or damaged paper will be processed by a credit to your account or if requested, that day's issue can be delivered with your next delivery if that option is selected.

Contact Information
Concern
Provide additional information and/or answers in the comment field below.
Please note: Reported missed deliveries will result in a credit to your account. Selecting I want this issue will be a credit to your account and that days issue sent with your next delivery. Please contact Customer Service at (250) 763-4000 between 6:30 am and 10 am Mon to Sat for further information.
Verify and Submit

We're always interested in hearing about news in our community. Let us know what's going on!


Online Poll

What letter grade would you give to the present city council, based on the performance of the 12 past months?

Although it's essentially the same council as the one before, Mayor Colin Basran and the present council have been in office now for one year.

You voted: